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The Customer Success Manager is a CCOE position responsible for achieving sales and revenue goals for an assigned area by developing, building, and strengthening long-term relationships with customers, software publishers, and partners. This role works closely with the Account Team Manager to oversee and mentor the Inside Sales (local in subsidiary and GSDC) and the Procurement Specialists (GSDC).
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The Software Solution Specialist (Sol Spec) is responsible for driving and co-owning solution sales, business development, and marketing activities within his/her assigned country with some potential regional or global involvement on an as required basis. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the Sol Spec is expected to take a consistently proactive approach to developing the technical solutions business ensuring it is aligned to customer requirements. The Sol Spec is the technical lead in the country for pre-sales (including transactional, professional services and managed services with a strong focus on the latter) customer engagements and sales enablement for the respective territory. The role also serves as the liaison between the assigned sales team and customers and service delivery resources which include both in-house and partner delivered services. The Sol Spec will scope services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Sol Spec will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
Practice Summary:
There are 2 key focus areas for the Sol Spec and the Sol Spec will be expected to focus primarily on one of these areas but have capability across all 3
- Future Data Centre (*FDC) is the technology practice focused on the delivery of software centric datacenter solutions with an emphasis on Hybrid Cloud and Next Generation datacenter technologies (future in the context of next-gen). The role will require cross solution level technical understanding and expertise across multiple platforms (primarily Windows & Linux), hybrid cloud (with a focus on management, operations, and automation), database (SQL, ORCL, SAP) and public cloud (IaaS, PaaS). While there will be no limitations on the publishers and vendors that can be included in these practice solutions, foundational partners such as, but not limited to, Microsoft, VMware, Red Hat, AWS and IBM will serve as foundational technologies within the stack. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution.
- Future Workplace (*FW) is the technology practice focused on the delivery of enhanced collaboration tools and services to end users. The platforms are predicated on Microsoft technologies, Windows, Office 365 and migration services from on premise infrasdtructure services into Office 365 with Teams, Yammer, and associated technologies.
- Business Networking and Security (*BNS) which focusses on professional and managed services to ensure customers can manage risk. This includes areas such as Identity Management, Information Rights Management, Threat Protection, Intrusion Detection etc as well as core networking fundamentals such as network topologies, firewalling, network segmentation and optimization.
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Responsible for all financial aspects of the local subsidiary and align with local legal and tax requirements, as well as corporate accounting standards (IFRS). Support local Sales, Service, Operations, inside sales organization, in accordance to corporate standards and compliance.
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As a strategic partners, SoftwareOne is one of Microsoft’s top Licensing Solution Providers, and we are accredited globally to the highest level. This role involves the provision of in-depth pre-sales ownership in the positioning and enablement of licensing procurement through the sales cycle. You will act as an advisory representative, providing impartial advice as a trusted advisor to end-customers and internal salespeople. You will be able to present the SoftwareOne Microsoft vision and strategy coherently and consistently to a procurement, technical and business audience.
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Globally headquartered in Stans, Switzerland with a local presence in 80+ countries, our 3,000+ technology experts help our customers optimize all aspects of their software portfolio, leveraging our extensive technical and commercial expertise and strong knowledge of and relationships with all main publishers, such as Microsoft, Adobe, IBM, VMware, Oracle, Citrix, Symantec, McAfee, and many more.
We have been growing by over 30% year on year for the last 10 years and our revenue is over 7bn USD in Sales.
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE leaders are energized, super agile and are laser focused on delivering world class Customer Satisfaction and results.
Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.
They are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.
Hear it from our Leaders on how SoftwareONE has been transforming the industry.
Role Summary:
The Business Network and Security *(BNS) – Could Security Architect is responsible for engineering solutions and developing cloud security packages for public and private cloud environments. The Cloud Security Architect will need to show advanced knowledge of information security services/analysis concepts, practices and procedures with specific knowledge of solution design, solution engineering, private and public cloud, and security standards and architecture. Expert technical knowledge of Microsoft Azure, Amazon AWS, VMware (NSX), Trend Micro and Cisco or similar platforms are required.
The role will report into the Practice Leader – Business Network and Security and will primarily be responsible for architecting and engineering SoftwareONE’s packaged cloud security solutions, but will also help and play a contributing factor for supporting pre-sales and delivery team, execution of sales collateral and driving marketing activities for SoftwareONE’s cloud security offerings. The cloud security architect will work under deadlines to establish new packaged cloud security solutions for go-to-market, solution sales, and managed security services.
Practice Summary:
* BNS is the technology practice focused on the delivery of security and Network Function Virtualization (NFV) solutions. The focus on NFV technologies enables our practice to deliver zero trust security architectures. This includes a focus on technologies inclusive of End Point, Edge, SDDC, Mobility, Cyber, Internet, and Email Security. While there will be no limitations on the publishers and vendors that can be included in these practice solutions, foundational partners such as, but not limited to, Microsoft Azure, Amazon AWS, VMware (NSX), Trend Micro, and Cisco will serve as foundational technologies within the stack. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution. BNS is one of three global technology practices that also include Future Datacenter, and Future Workplace.
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Standort München
SoftwareONE ist eines der am schnellsten wachsenden Unternehmen in der IT-Branche mit einem jährlichen Wachstum von über 40% in den letzten 5 Jahren - schließen Sie sich uns an und seien Sie Teil unserer Wachstumsstory!
Seit 1985 ist die SoftwareONE ein internationaler Spezialist für Software Portfolio Management mit Hauptsitz im schweizerischen Stans.
Global ausgerichtet mit einer lokalen Präsenz in 115 Ländern, unterstützen täglich mehr als 3.200 Technologieberater unsere Kunden bei der Optimierung ihres Software Portfolios.
Dabei stellen wir durch unsere umfassende Software Portfolio Management Methodik sicher, dass die Planung der IT-Investitionen ordnungsgemäß und aus wirtschaftlicher und technischer Perspektive kosteneffizient beleuchtet wird. Hierbei nutzen wir unsere tiefverwurzelten Beziehungen zu Top-Herstellern wie Microsoft, IBM, VMware, Oracle, Citrix, und vielen weiteren.
Wir sind stolz auf unseren gemeinsamen Erfolg sowie auf unser Wachstum der vergangenen Jahre. Die zahlreichen Auszeichnungen sind der beste Beleg dafür - unsere Mitarbeiterinnen und Mitarbeiter gehören zu den Besten.
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Standort München
SoftwareONE ist eines der am schnellsten wachsenden Unternehmen in der IT-Branche mit einem jährlichen Wachstum von über 40% in den letzten 5 Jahren - schließen Sie sich uns an und seien Sie Teil unserer Wachstumsstory!
Seit 1985 ist die SoftwareONE ein internationaler Spezialist für Software Portfolio Management mit Hauptsitz im schweizerischen Stans.
Global ausgerichtet mit einer lokalen Präsenz in 115 Ländern, unterstützen täglich mehr als 3.200 Technologieberater unsere Kunden bei der Optimierung ihres Software Portfolios.
Dabei stellen wir durch unsere umfassende Software Portfolio Management Methodik sicher, dass die Planung der IT-Investitionen ordnungsgemäß und aus wirtschaftlicher und technischer Perspektive kosteneffizient beleuchtet wird. Hierbei nutzen wir unsere tiefverwurzelten Beziehungen zu Top-Herstellern wie Microsoft, IBM, VMware, Oracle, Citrix, und vielen weiteren.
Wir sind stolz auf unseren gemeinsamen Erfolg sowie auf unser Wachstum der vergangenen Jahre. Die zahlreichen Auszeichnungen sind der beste Beleg dafür - unsere Mitarbeiterinnen und Mitarbeiter gehören zu den Besten.
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Running large SPM managed services engagements and once-off SPM projects of complex nature. Supporting and coordinating Associates activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities
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Running large SPM managed services engagements and once-off SPM projects of complex nature. Supporting and coordinating Associates activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities
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Software Asset Management (SAM) Services is one of the founding pillars of our services business, and remains to be a leader in the industry Worldwide. The role will be responsible for achieving sales/pre-sales goals for SoftwareONE SAM Services, working in collaboration with SoftwareONE Business Development Managers.
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Running large SPM managed services engagements and once-off SPM projects of complex nature. Supporting and coordinating Associates activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities.
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The Software Solution Specialist (Sol Spec) – Azure is responsible for driving and co-owning Azure solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the Sol Spec is expected to take a consistently proactive approach to developing the technical solutions business in the region. The Sol Spec is the technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The Sol Spec will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Sol Spec will be required to maintain an advanced level of technical knowledge across a deep set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
Practice Summary:
Azure is one of the technology practices focused on the delivery of software centric datacenter solutions with an emphasis on Hybrid Cloud and Next Generation datacenter technologies (future in the context of next-gen). The role will require cross solution level technical understanding and expertise across multiple platforms (primarily Windows & Linux), hybrid cloud (with a focus on management, operations, and automation), database (SQL, ORCL, SAP, RDS, Aurora), public cloud (IaaS, PaaS), Application Devolvement, cloud native applications and Development Operations (DevOps). While the primary focus will be on Amazon Web Services technologies, there will be a reliance in the expertise in foundational partners such as, but not limited to, VMware, Red Hat, Docker, Kubernetes, Jenkins and others will serve as foundational technologies within the stack. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution.
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SoftwareONE is one of the fastest growing companies in the IT sector, with over 40% growth per year over the last 5 years – join us and be part of our growth story!
Privately owned since 1985, SoftwareONE is redefining the technology solutions landscape as the thought leaders in Software Portfolio Management (SPM) services. Globally headquartered in Stans, Switzerland, with a local footprint in 82 countries, our 3’000 employees help our customers optimize their software spending through our elite sales designations and deep-rooted relationships with top publishers.
About your role:The Collections Analyst fulfills an integral transactional and reporting function in the Finance department of SoftwareONE. The primary function of this role will include reaching out to our customers for payment information, however this role also partners closely with colleagues in Accounting and Sales. The AR Analyst will have direct customer contact and perform other special projects as needed. This position will report directly to the Collections Manager.
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Discipline Definition
Escalation Engineers earn customer loyalty by collaboratively solving highly complex and critical customer
problems, providing proactive advice, contributing to product quality and enhancements, and creating self-help
assets to broadly reach more customers. They deliver unique value by providing technical excellence to customers,
coupled with excellence in customer service. Escalation Engineers partner with customers, partners and internal
stakeholders as trusted advisors, and leverage their expertise to enable customer success and to make
SoftwareONE better.
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The Software Solution Specialist (Sol Spec) – Future Workplace (FWP)* is responsible for driving and co-owning Future Workplace solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the Sol Spec is expected to take a consistently proactive approach to developing the technical solutions business in the region. The Sol Spec is the technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The Sol Spec will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Sol Spec will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
Practice Summary:
* FWP is the technology practice focused on the delivery of software centric digital workplace, productivity, unified communications, collaboration and mobility solutions. This includes a focus on technologies inclusive of Microsoft Cloud; Business Productivity Applications, Unified Communications and Collaboration (UCC), IoT, Application Delivery/Management, and End Point Security solutions. While there will be no limitations on the product sets that can be included in these practice solutions, foundational product knowledge of Office 365 ecosystem, Skype for business, OneDrive, Sharepoint and Windows 10 is paramount. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution. FWP is one of three global technology practices that also include Future Datacenter, and Business Networking & Security.
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Headquartered in Stans, Switzerland and with a local presence in 82 countries, SoftwareONE is one of the fastest growing companies in the IT sector worldwide, with more than 40% growth per year in the last 5 years. Our +3,000 employees help our clients optimize their software expenditures through our elite sales designations and deep-rooted relationships with leading publishers. Join our family and be part of our growth story!
The Consultant TS Supports customers and consultants in SPM engagements by applying service and project methodologies in the execution of tasks. You will assist with analysis, research and deployment of solutions that drives benefit into customer engagements.
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Headquartered in Stans, Switzerland and with a local presence in 82 countries, SoftwareONE is one of the fastest growing companies in the IT sector worldwide, with more than 40% growth per year in the last 5 years. Our +3,000 employees help our clients optimize their software expenditures through our elite sales designations and deep-rooted relationships with leading publishers. Join our family and be part of our growth story!
The Consultant TS Supports customers and consultants in SPM engagements by applying service and project methodologies in the execution of tasks. You will assist with analysis, research and deployment of solutions that drives benefit into customer engagements.
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The Software Solution Specialist (Sol Spec) – Future Workplace (FWP)* is responsible for driving and co-owning Future Workplace solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the Sol Spec is expected to take a consistently proactive approach to developing the technical solutions business in the region. The Sol Spec is the technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The Sol Spec will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Sol Spec will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
Practice Summary:
* FWP is the technology practice focused on the delivery of software centric digital workplace, productivity, unified communications, collaboration and mobility solutions. This includes a focus on technologies inclusive of Microsoft Cloud; Business Productivity Applications, Unified Communications and Collaboration (UCC), IoT, Application Delivery/Management, and End Point Security solutions. While there will be no limitations on the product sets that can be included in these practice solutions, foundational product knowledge of Office 365 ecosystem, Skype for business, OneDrive, Sharepoint and Windows 10 is paramount. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution. FWP is one of three global technology practices that also include Future Datacenter, and Business Networking & Security.
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The Software Solution Specialist (Sol Spec) – Future Workplace (FWP)* is responsible for driving and co-owning Future Workplace solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the Sol Spec is expected to take a consistently proactive approach to developing the technical solutions business in the region. The Sol Spec is the technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The Sol Spec will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Sol Spec will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
Practice Summary:
* FWP is the technology practice focused on the delivery of software centric digital workplace, productivity, unified communications, collaboration and mobility solutions. This includes a focus on technologies inclusive of Microsoft Cloud; Business Productivity Applications, Unified Communications and Collaboration (UCC), IoT, Application Delivery/Management, and End Point Security solutions. While there will be no limitations on the product sets that can be included in these practice solutions, foundational product knowledge of Office 365 ecosystem, Skype for business, OneDrive, Sharepoint and Windows 10 is paramount. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution. FWP is one of three global technology practices that also include Future Datacenter, and Business Networking & Security.