• Publisher expert- IBM

    Job Locations IN-Gurgaon
    Posted Date 3 months ago(12/18/2018 4:53 AM)
    # of Openings
  • Overview

    Globally headquartered in Stans, Switzerland with a local presence in 80+ countries, our 3,000+ technology experts help our customers optimize all aspects of their software portfolio, leveraging our extensive technical and commercial expertise and strong knowledge of and relationships with all main publishers, such as Microsoft, Adobe, IBM, VMware, Oracle, Citrix, Symantec, McAfee, and many more.


    We have been growing by over 30% year on year for the last 10 years and our revenue is over 7bn USD in Sales.


    Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.  SoftwareONE leaders are energized, super agile and are laser focused on delivering world class Customer Satisfaction and results.


    Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.


    They are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.


    Hear it from our Leaders on how SoftwareONE has been transforming the industry.


    • Will be point of contact for all IBM consultation globally.
    • Maintains expert level licensing and programs (certifications, partner tiers, renewals, deal registrations, etc.) knowledge.
    • Proactively grows assigned business through proactive partnering motions with all Sales Leaders, BDM, TBDM, ISE’s, and CSS’s in assigned territory and through assigned operational mechanisms like monitoring daily quote activity, deal registration hygiene, and renewals business (this role has matrix responsibilities to the regional Renewals Lead)
    • Answering requests within agreed service level agreements, directing unresolved issues and requests to the appropriate designated resources
    • Serve as the Subject Matter Expert on IBM Products and Licensing for internal contacts and customers
    • Creating and delivering licensing proposals, presentations and webcasts that drive win/win situations for customers and vendors.
    • Knowledge transfer of essential licensing skills to the local subsidiary sales teams. This includes mastering Program and Product Licensing scenarios focused principally on different license offerings
    • Developing and providing licensing solutions by driving customer licensing proposals
    • Support the negotiation process with customers remotely to maximize contract value and Customer Satisfaction, whilst simplifying the licensing experience for the customer and driving for “right licensing”
    • Create training videos about new products and services offered by the publishers, publish them
    • Read, analyze and publish directions on different vendor magazines to the different interest groups and put them in way where the sale steam can understand the profitability
    • Create new customer ready product and services presentations for the respective publisher as assigned by the Knowledge Management Team
    • Managing IBM partner portal for Software ONE globally


    •  Must have an associate’s degree to qualify for University certification from an accredited institution
    • Must have good understanding of IBM business model and its vast offerings.
    • Well-versed in architectural best practices for medium and large deployments
    • Experience working with virtualization technologies (vSphere, Xen, KVM, IBM Virtualization, Docker, PowerVM, Hyper-V) and cloud technologies like OpenStack (Icehouse or later)
    • Understanding of core networking topology and devices (switches, routers, firewalls, and load-balancers)
    • Ability to explain technical concepts to non-technical audiences
    • Ability to work well in a team environment and collaborate with others to provide the best solution
    • Exposure to Java or Java EE programming or deployment with application servers (IBM JBoss Middleware, Weblogic, Websphere, etc.)
    • Basic programming skills and experience in one or more of the following is preferred: Ruby, Python, Java, PHP, Git, Bash, and Powershell
    • IBM Certified Solutions Architect (RHCSA), IBM Certified Engineer (RHCE), IBM Certified Professional (VCP), or ITIL certifications are an advantage
    • Good presentation and communication skills with the ability to develop and present to high level executive, as well as deep-dive technical presentation
    • Technical leadership skills and the ability to articulate and compare alternatives approaches and how the technical solution will address clients’ needs and pain points
    • Excellent written and verbal English communication skills
    • Experience working with C-level stakeholders
    • Must have some years of experience in a similar position or working experiences in any role with one of the main publishers, with a strong background in licensing/consulting
    • Candidate must possess excellent decision-making, problem solving and negotiating skills.
    • Individual should be very organized, systematic, and have outstanding time management skills in order to work effectively.
    • The candidate must also be able to deal with ambiguity, be able to interact with a cross section of people, and effectively influence others without direct authority.
    • Excellent interpersonal, verbal and written communication, analytical and presentation skills are also required.


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