SoftwareONE

  • IT Intern

    Job Locations US-WI-Waukesha
    Posted Date 2 months ago(10/17/2018 12:15 PM)
    ID
    2018-3406
    # of Openings
    1
  • Overview

    Working in a team environment, the IT Intern will be responsible for assisting the IT Operations and Engineering teams on daily support topics, contributing on projects and other IT related activities. This role is a part time position, working approximately 20 hours a week. This position is located in Waukesha, Wisconsin and reports directly to the IT Manager.

    Responsibilities

    • Manage computer lifecycle process
    • Use software deployment tools to image new computers
    • Participate in new hire process by organizing and deploying IT equipment
    • Respond to and resolve user incidents and requests in the US region
    • Support users both locally and remotely
    • Document problem solutions in IT ticketing system
    • Participate in IT Infrastructure projects as needed

    Qualifications

    • Interested and passionate about technology and learning
    • Good work ethic, ability to independently and effectively manage time
    • Experience with Microsoft products, including Office and Windows
    • Ability to communicate clearly and effectively
    • Interest in IT infrastructure and workplace devices
    • Desire to take initiative and ownership of daily work
    • Good customer service skills required
    • Previous IT experience is a plus

    • Benefits
    • Fast paced, quickly growing global company
    • Competitive, passionate, and fun work atmosphere
    • Casual business dress code
    • Corporate issued laptop
    • Complimentary beverages and snacks
    • Monthly sponsored lunches
    • An IT environment with cutting edge technologies and IT services
    • Coaching by the IT team, as well as hands on experience with diverse IT services and business technologies

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