Who you are and why you're going to be a rock-star?
You take great pride in delivering Customer Satisfaction (internally and externally) and Employee Satisfaction in your teams is paramount. Integrity is important to you but the big corporate machines don’t really interest you. You are deeply Passionate about what you do but Humble enough to keep learning and recognize the importance of collaborating with your colleagues. You have great Discipline but can still work at Speed and love creating tangible results.
The Software Solution Specialist (Sol Spec) – Future Workplace (FWP)* is responsible for driving and co-owning Future Workplace pre-sales, solution sales, business development, and marketing activities within his/her assigned region.
The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the Sol Spec is expected to take a consistently proactive approach to developing the technical solutions business in the region. The Sol Spec is the technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region.
The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services.
The Sol Spec will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers.
The Sol Spec will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
What you'd be accountable for?
Sales & Services
The experience you'll need to have