• Customer Business Development Manager

    Job Locations MX-Ciudad de M�xico
    Posted Date 4 weeks ago(9/18/2018 3:50 AM)
    # of Openings
  • Overview

    We could sit here and tell you that SoftwareONE is a privately held, Swiss headquartered, 7 Billion Dollar company. We could also tell you that SoftwareONE is present in 82 markets worldwide and now employs 3000+ people. We could spend more time telling you about how SoftwareONE is a market leader Software Portfolio Management, Cloud & Technology Solutions. We could even tell you that we are growing at 35%+ year on year – however, by the time you’ve finished reading this document, we’d have to increase all the figures; The problem with telling you these facts is that, although they’re true, and we are immensely proud of and humbled by what we’ve achieved, if you’re really interested in that type of information, then we’re probably not the company you’re looking to come and work for.


    “Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success” – Patrick Winter, SoftwareONE Founder.


    Responsible for achieving all sales and revenue objectives for an assigned territory through the development, construction and strengthening of long-term relationships with clients and Partners.


    You must have good business development through "deal making" skills, including strategic consulting and needs assessment; as well as the identification and management of new business opportunities, the ability to negotiate prices, the development of the contract and the ability to work with internal experts to provide effective solutions to potential customers.


    The Customer Business Development Manager will play a role as a field resource for customers and partners, directing the volume licensing offers of the industry, providing leadership and licensing knowledge to customers, maintaining an adequate presence in the Software industry community.




    • Responsible for managing a multi-person team to achieve/exceed monthly sales targets and net profit quota. The team will include a Business Development Representative and Business Development Specialist at a minimum.
    • Collaboratively works with the team to develop an overall territory account plan in order to maximize opportunities and generate sales activity with customers, partners and publishers.
    • Must identify, prospects and new customers through strategic partners in an assigned geographic territory
    • Leads negotiations, coordinates complex decision-making process, and overcomes objections to capture new business opportunities
    • Develops and utilizes marketing related events, seminars, mailings and call campaigns to increase brand awareness and presence in the local market
    • Provides training to customers and partners regarding software publisher contracts and optimal usage of agreements post-mortem. Facilitates all communications, order processing, and reporting of customer and partner transactions in territory
    • Evaluates software contract spend and utilization in a given organization. Must be able to optimize spending patterns, technology usage, and implementation strategies.  High level of knowledge of internal organization workings, Information Technology trends.
    • Develops strong knowledge of leading industry trends such as electronic commerce, spend management, and technology initiatives by developing proactive professional relationships with software publisher representatives in assigned territory.
    • Be the field resource to customers and partners for leading industry volume license offerings from top publishers.
    • Submits accurate and timely forecasts that are aligned with assigned sales quotas. Forecast sales revenue on a monthly, quarterly and annual basis.
    • Provides leadership and licensing knowledge to customers, maintains appropriate presence in the software industry community.
    • Generates opportunities for meetings with key decision makers to drive sales process.



    • Bachelor’s Degree from four year college or university preferred
    • 3-7 years professional sales experience in high-tech or service-related industry with preferred successful software sales / software licensing experience
    • Experience in Solution Selling with emphasis on strong account/territory management
    • Proven track record of consistently exceeding corporate objectives and quotas
    • Ability to build relationships and quickly develop trust with C-level executives
    • Highly motivated and results oriented
    • Strong presentation, communication, organization, multitasking, time management skills
    • Solid problem solving and consultative skills required
    • Ability to work in a fast-paced team sales environment with minimum supervision
    • Travel 60%
    • Proficient with Outlook, Word, Excel, and PowerPoint.
    • Sales certification exams passed such as MCP, VSP, and SAM preferred.


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