• Senior Consultant

    Job Locations DE-BY-München | DE-Heilbronn
    Posted Date 1 month ago(1 month ago)
    # of Openings
  • Overview

    Since 1985, SoftwareONE is known as an international specialist in software portfolio management headquartered in Stans, Switzerland. Globally aligned with a local presence in more than 80 countries, more than 3,000 technology consultants daily help our clients to optimize their software portfolio and to plan, implement and manage their UC strategy.

    We are proud of our mutual success and our growth of the past years. The numerous awards are the best proof of this - our employees are among the best! Let us convince you!


    The Snr Consultant is the anchor in a SPM specific service. Individual leads and manages large SPM managed services and projects of complex nature. Individual provides guidance and support to associates and consultants for any SPM specific service engagements. Individual drives quality through ensuring that standard SPM Service and project methodologies is followed in all engagements. Supports Global Service architects and Global delivery in the refinement of existing services and processes.


    Core Skills

    • Leading the implementation of small, mid and large multi-national engagements within and across countries
    • Execution of high complex consulting services based on best practice
    • Proposing problem solving activities and approaches for dynamic customer challenges within engagements
    • Supervise lower-end engagement scoping, including the execution of higher complex deliverables and engagements
    • Possess foundational working knowledge of general principles of IT Industry Standards (COBIT) Drive consultative selling activities within a complex customer environment
    • Leadership qualities and ability to orchestrate teams and individuals between sales and delivery
    • Improving the overall service business by identifying internal process improvements, training opportunities, and initiating action
    • Serves as role model


    Job Specific Skills

    • Technology and business enablement advocate to advise the best practice methods in how to utilize IT to drive competitive advantage.
    • Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy.
    • Ability to develop detailed project plans and work breakdown structures.
    • Ability to develop Architecture Specification deliverables that map customer business requirements to solution / technologies.
    • Create and implement a solution roadmap and select the right infrastructure and technology platform or product based on in-depth knowledge of one and broad knowledge of other technologies and/or alliance product landscape




    Skills you should have:


    • Expert Consulting skills
    • Customer business understanding: Governance, objectives, practices and processes controls related to business requirements
    • Mentoring (Mentoring and Coaching of high potential in Driving thought leadership within verticals
    • Self-awareness and emotional inteligence
    • Natural behavior in initiating positive change (role model) in individuals
    •  Strong influencing and leadership skills reflected by the ability to work effectively across a variety of clients showing a proactive approach to building client satisfaction and strong relationships
    • Thought leadership in the areas of organizational strategy, operations, processes & systems
    • Demonstrate ability to discuss cross functional services
    • Strong consultative commercial acumen
    • Highly developed verbal and written communication skills, including capability to develop and deliver high quality public presentations
    • Demonstrated delivery excellence
    • Ability to effectively manage complex relationships
    • Presence and self-confidence.
    • A communication style which positively impacts
    • Demonstrated leadership skills and the ability to teach others
    • Flexibility & resilience
    • Ability and willingness to challenge constructively and effectively
    • Secure handling of Microsoft UC products (such as Skype for Business / Teams, Exchange)
    • Knowledge of networks with Microsoft focus preferable (e.g., AD, ADFS, DHCP, DNS, Cloud)
    • Good knowledge of AudioCodes technologies and solutions (ACP, ACA certification desirable)
    • ITIL knowledge beneficial
    • Proficient in writing and speaking English


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