• SAM Consultant - Technical

    Job Locations UK-Wimbledon
    Posted Date 1 month ago(10/22/2018 10:50 AM)
    # of Openings
  • Overview

    Running large SPM managed services engagements and once-off SPM projects of complex nature. Supporting and coordinating Associates activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities.


    Core Accountabilities

    • Small and mid-size project teams
    • Project coordination & collaboration amongst the team
    • Effectively levering, educating lower skilled personnel in large projects
    • Ensure successful delivery of larger engagements with medium complexity based on best practices
    • Right sizing & customization of non-standardized services
    • Demonstrate leadership for consulting services across Delivery Functions (Plan, Build, Run)
    • Frequently produces content for the service community internally and externally (community, blogs, whitepapers, ...)
    • Possess foundational working knowledge of general principles of IT Industry Standards (ITIL, Six Sigma)
    • Ability to lead engagement with efficient use of resources
    • Drive consultative selling activities within a customer environment
    • Very good communication skills
    • Strong documentation skills
    • Fluent in verbal and written English
    • Should have very good problem solving skills


    Job Specific

    • Design and implementation of Software Asset Management solutions in customer’s environments
    • Performing an inventory of installed software
    • Technical Implementation of ITAM or ITSM tools in a customer facing environment.
    • Supporting SAM team with regards to technical queries and support with tool deployment
    • Deployment of Inventory & monitoring tools
    • Setting customers up on hosted platform & providing technical support
    • Excellent troubleshooting skills to resolve the complex issues
    • Good knowledge on communication protocols
    • External technical and project coordination with customers and SAM tool providers
    • Business process analysis, create, implement business and optimize business processes
    • SAM project leadership
    • Executing SAM projects, rollout and transfer of a running system to the customer
    • Direct customer contact; working at customer location
    • Investigation and clarification with the software publishers
    • Assist in the development of the SAM services and strategy
    • Knowledge of LDAP queries



    Essential Skills

    • SAM Tool certifications (Brainware OR Flexera OR SNOW OR Aspera, ILMT, HP)
    • Practical Windows 8 & 2000 Advanced Server - Windows Server 2012 Datacenter experience
    • Design, implement, review and test SAM Tools
    • Implementation & management of Microsoft SQL Server
    • Very good knowledge of SQL scripting, PowerShell scripting, handling Windows Performance & Memory management, Windows registry, Patch deployment, Managing Windows Server environment, backup & restoration Database Server & File server.
    • Sound general technical capability across various technologies
      • DNS
      • IP/TCP
      • Gateways
      • DMZ
      • Proxies
      • DHCP
      • VLANs
      • Asset configuration systems
        • Software deployment
        • System management
        • Remote access
      • GPO
      • Users and computers
      • Security and distribution groups
      • Trusts and forests
      • Networking
      • Servers and Desktops
      • Active Directory

     Desirable Skills

    • Snow and / or Flexera skills
      • Technical qualifications / accreditations
      • Leading Implementation projects
        • Workshop delivery
        • System design
        • Implementation reports
      • Upgrade projects
      • Integration projects
      • BAU transition
        • Documentation and handing projects into BAU.
      • BAU management
        • Delivering health checks
    • Incident / configuration support
    • 3 to 5 years relevant experience required as a Systems Integrator or within a large organisation (>5000 users) implementing complex IT solutions


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