SoftwareONE

  • Project Resource Scheduler - Services

    Job Locations PH-Manila
    Posted Date 2 months ago(10/9/2018 10:54 PM)
    ID
    2018-3027
    # of Openings
    1
  • Overview

    The Project Resource Scheduler is responsible for delivering ongoing resource management support to one or more practice domains. The Project Resource Scheduler (PRS) is aligned to the Business Leadership and Project Leaders, the individual needs to manage the deployment for consultants by Service, Practice Domain and regional location. On a day to day basis, the PRS is responsible for executing all scheduling processes and completing all ad hoc activities required to optimize resource deployment for the business.

    Responsibilities

     

    Core

    Job Specific

    Core Accountabilities

    ·         Optimize resource utilization across the Subsidiary/Federation for assigned Delivery resources within the team

    ·         Supports Leadership and Project Leaders in assigning Delivery resources with current or near-term availability to project, that align with their skills, professional goals, and/or staffing preferences

    ·         Own and manage Delivery resource requests for assigned Practice Domains by validating service requirements and allocating suitable consultants

    ·         Forecasting new Delivery resource head count based on pipeline, utilization and backlog

    ·         Utilize all available Delivery and Sales tools to identify correct candidates to support a sold services

    ·         Develop and maintain relationships with key Practice Domain leaders and leverage these relationships to maximize deployment opportunities for assigned Delivery teams

    ·         Develop and maintain good working relationship with assigned Delivery resources to ensure smooth assignment of projects

    ·         Support Local Leadership in resolve staffing conflicts, which may include identifying creative staffing alternatives and negotiating with Project Manager and Project Leads

    ·         Influence Project Managers and Project Leads to accept an alternate staffing outcomes by articulating the value and long-term or “big picture” benefits

    ·         Escalate sensitive or high-risk staffing situations Leadership, as appropriate

    ·         Actively maintain one-on-one relationships with assigned practitioners in order to Develop detailed understanding of Consultants skillsets and business understanding

    ·         Effectively manage Consultants time to, maximize productivity, and ensure an exceptional customer experience

    ·         Collaborate Project Managers and Delivery teams to confirm Project schedule  details and schedule changes

    ·         Support Leadership with managing Consultant utilization and chargeability metrics

    • Use PSA Tool actively to provide Local Leadership with reporting on resource scheduling, utilization and optimization opportunities

    Qualifications

     

    Core

    Job Spesific

    Skills Requirement

    • Strong problem solving skills
    • Strong organizational skills
    • Analytical & Logical skills
    • Strong conflict resolution skills, including the abilities to negotiate and influence others
    • Ability to manage and resolve complex and sensitive situations
    • Strong competency in core professional skills, especially: attention to detail, responsiveness, follow through, flexibility, initiative, and tact
    • Good Communication and Collaboration Skills (internally & externally)
    • Methodical Approach
    • Work effectively with anyone with different skillsets
    • Creative and critical thinking ability
    • Highly motivated and result oriented
    • Strong structural work methods
    • Multitasking and time management skills
    • Understanding of SPM Services and the delivery requirements of the services.

    ·         Strong interpersonal skills

     

    Technical Skills

     

    ·         Strong proficiency with MS Office tools: Excel, Word, PowerPoint, Outlook

    ·         Basic understanding of Project Management

     

    Relevant Experience

    ·         Minimum of 3 years of experience in a Software Portfolio Management Services or similar Organization

    ·         Must have a minimum of 2 years previous experience in managing resources, and allocation of resources to projects according to skills and requierments

    ·         Maintain an understanding of the business, markets, and service offerings within the assigned Practice Domain/s

    ·         Maintain detailed knowledge of the Consultant skills profiles

    ·         Maintain knowledge of the project pipeline in assigned Practice Domain in order to manage available resources and advise on future supply and demand

     

     

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