The Software Solution Specialist (Sol Spec) – Future Workplace (FWP)* is responsible for driving and co-owning Future Workplace solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the Sol Spec is expected to take a consistently proactive approach to developing the technical solutions business in the region. The Sol Spec is the technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The Sol Spec will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The Sol Spec will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
* FWP is the technology practice focused on the delivery of software centric digital workplace, productivity, unified communications, collaboration and mobility solutions. This includes a focus on technologies inclusive of Microsoft Cloud; Business Productivity Applications, Unified Communications and Collaboration (UCC), IoT, Application Delivery/Management, and End Point Security solutions. While there will be no limitations on the product sets that can be included in these practice solutions, foundational product knowledge of Office 365 ecosystem, Skype for business, OneDrive, Sharepoint and Windows 10 is paramount. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution. FWP is one of three global technology practices that also include Future Datacenter, and Business Networking & Security.
Roles & Responsibilities:
Sales & Services
Knowledge, Skills and Abilities Required: