SoftwareONE

  • Data Platform Consultant – Managed Infrastructure (SQL)

    Job Locations IN-Gurgaon | IN-KA-Bangalore | IN-TN-Chennai
    Posted Date 3 months ago(3 months ago)
    ID
    2018-2658
    # of Openings
    1
  • Overview

    Globally headquartered in Stans, Switzerland with a local presence in 80+ countries, our 3,000+ technology experts help our customers optimize all aspects of their software portfolio, leveraging our extensive technical and commercial expertise and strong knowledge of and relationships with all main publishers, such as Microsoft, Adobe, IBM, VMware, Oracle, Citrix, Symantec, McAfee, and many more.

     

    We have been growing by over 30% year on year for the last 10 years and our revenue is over 7bn USD in Sales.

     

    Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.  SoftwareONE leaders are energized, super agile and are laser focused on delivering world class Customer Satisfaction and results.

     

    Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.

     

    They are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.

     

    Hear it from our Leaders on how SoftwareONE has been transforming the industry.

    Responsibilities

    Due to exceptional growth in customer demand for support for services we are looking for a Data Platform Consultant for our Managed Services team. In this role, you will be responsible for designing, building, deploying and supporting Microsoft data platforms for our customers both on premise and in the cloud. The role will also allow you to maintain and develop your deep technical expertise across various Data Platform technologies.

     

    As a Data Platform Consultant, you will also work as part of a team to lead problem resolutions requiring extensive analysis, troubleshooting and escalation to application vendors as necessary. Your extensive skills will play an integral role in building and developing the team through quality reviews of tickets and customer interactions across the Cloud Managed Services channels of communication.

     

    • Being responsive to our customers and ensuring the team provide a positive support experience.
    • Work across shifts to maintain a 24 x 7 environment.
    • Responsible for owning and handling technical customer issues, from problem identification to full resolution.
    • Working with other technical teams or the sales team to deliver or assist with internal and external data platform projects.
    • Proactive monitoring of the infrastructure and applications within the team’s remit, performing root cause analysis of any significant issues, and recommending/supporting improvements.
    • Simultaneously support multiple customers and ensure follow through with exceptional verbal and written communication.

    Qualifications

    • Deep understanding of data platform technologies, migrating databases, emerging Data Management & Cloud Computing Computer trends.
    • Strong SQL knowledge, Database Analysis, SQL performance tuning and optimization
    • Desire to work in fast-paced, challenging environment
    • Confident individual that’s highly motivated and results oriented.
    • Ability to motivate others and achieve results
    • Excellent presentation skills with a high degree of comfort
    • Maintain documentation on all critical processes
    • Develops standard specifications to ensure consistent and accurate processes
    • Take ownership and accountability of internal projects and assigned workload
    • Strong structural work methods, multitasking and time management skills
    • Excellent problem solving, communications skills and assertive consultative skills

    Education

     

    • Bachelor's Degree in Computer Science, Computer Information System, Math, Engineering or related field.
    • MCP, MCSA or MCSE certifications focused on Microsoft Data Platform.

     

    Experience

     

    • Minimum 5+ years, experience in Microsoft Data Platform technologies specifically Microsoft SQL Server (2008-2017), SQL Server in Azure, Azure SQL Database and Azure SQL Data Warehouse
    • 5+ years of architecture, design, implementation, and/or support of complex data platform environments
    • Basic knowledge of Windows Server
    • Basic knowledge of other Microsoft Azure Services
    • Experience with or willing to learn the Traditional Microsoft BI stack (SSRS, SSIS, SSAS) and Power BI
    • Development background is a plus
    • AWS, Oracle and DB2 background is a plus
    • Experience working in ISO/IEC 20000 certified organization

     

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