SoftwareONE

Senior Team Leader ECM & SharePoint

IN-Gurgaon
4 weeks ago
ID
2017-2454
# of Openings
1

Overview

The Senior Team leader ECM & SharePoint position is leading all Enterprise Content Mgmt. and SharePoint related projects and services at SoftwareONE worldwide.

 

This role represents a key position in the IT organization’s ability to keep pace with the Business needs in Document Mgmt., Collaboration, Knowledge Management and internal Social Networking.

 

As part of a global IT organization, this position is working in the Service Design, Operation and Continual Service Improvement processes area.

 

Duties are such as architecture development, developing business solutions within the scope of ECM, run and optimize of IT services for the operative area; controlling and monitoring as well as making sure, all systems run as optimized and efficiently as possible today and in the future.

Responsibilities

  • Lead, manage, coach and develop the ECM teams and act as a subject matter experts from functional perspective
  • Should act as the central lead architect for all internal MS SharePoint system & platform topics
  • Align self and team with stakeholders, this includes but not included to Global IT-Management, Extranet/ Web Portal Team in Switzerland or US, Global Expertise Team as internal customer and the Business users
  • Technically and functionally coach the MS SharePoint development team India, in alignment with the existing IT strategy and ECM team leader
  • Analyze and design the technical and logical MS SharePoint architecture, governance, policies and processes, in order to guarantee a reliable and reusable platform
  • Take the roles as Scrum Master for the development team, improving quality and efficiency
  • Escalate non complying feature requests, projects and initiatives to the Global IT-Management
  • Achieve operational excellence by driving IT Business Continuity and Disaster Recovery tests
  • Being responsible and follow ITIL processes like incidents, requests, changes, problems within our IT Service Management tool
  • Constantly improve and optimize operational tasks and processes through standardization, automation and problem management
  • Being responsible for keeping the SLA, end user satisfaction rates and compliance tracked in IT service management tool
  • Follow up Priority 1 and Priority 2 cases with the team and present after action review to the management
  • Being the technical trusted advisor and last resort go to person for subject matter experts in SharePoint

Qualifications

Functional and technical competence / requirements

  • Proven leadership skills in global development and / or operations team, ideally experience with 24/7 and around the world environments
  • Experience in leading and coaching developers and planning of releases is a must
  • Minimum 8 years of clearly proven experience with MS SharePoint architecture, projects and operations in a global environment
  • Sophisticated expertise in web-based software architectures and development processes (incl. specification, implementation, testing etc.) in the area of MS SharePoint 2013 and Office 365 is mandatory
  • Broad experience in ECM technologies for capturing, scanning, documenting and archiving unstructured data and automation of Business processes
  • Know-how in MS SharePoint 3rd party tools and frameworks, such as Nintex is a big plus
  • Documented experience in ITIL and Operational Excellence methods
  • Experience in agile development methods, especially Scrum is a beneficial
  • Experience in Business consulting and working with global teams from Europe is beneficial
  • Very good communication skills and good command of written and spoken English is a must

 

Our offering

  • A dynamic, international and rapid growing environment with surpassing payment
  • An IT environment with cutting edge technologies and IT-services
  • Challenging and value adding projects on a global scale with worldwide end users
  • Development opportunities into global IT leadership positions
  • Coaching by supervisor and continues training, as well as certifications on new IT-tools, technologies and standards
  • A very positive and energetic team

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