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Associate Consultant – Technology (Backup & Recovery)

Associate Consultant – Technology (Backup & Recovery)

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Do you want to do work on a massively global scale with a Services company that is poised to revolutionize the industry? Do you want to be one of the first leaders to join the team and help shape our company’s digital capabilities and revolutionize an industry?


Provide your expertise and experience on CommVault CommCell to remove the burden of backup from our customer’s environment. You will lead, assign, coordinate and execute necessary activities for analysis, research and deployment of solutions that drive benefit into customer’s engagements.


Core Accountabilities:


  • Serves as a motivating role model and maintains the ability to coach less experienced team members
  • Provide a genuine customer service focus with a professional phone manner
  • Support the implementation of Backup solutions
  • Deployment of tools to support Backup solutions
  • Supporting and execution of tasks within the project plan
  • Ability to build, maintain and manage successful relationships with key stakeholders, management and technical groups


Job Specific:


  • Willingness to work in a 24x7 environment across rotating shifts.
  • Configure CommVault CommCell administrative tasks, conduct data protection and recovery operations, and CommCell monitoring.
  • Perform Storage Administration – deduplication configuration and snapshot administration in a cloud only environment.
  • Perform CommCell Implementation for indexing settings, client and agent deployment, and CommCell maintenance activities
  • Create additional automation by scripting repetitive tasks
  • Capacity management for complex Windows/Unix environments
  • Work effectively with teams across various teams/customers of BAS (Backup and Storage) services.


Skills Requirement : Core



  • Advanced communication skills (written and verbal)
  • Coaching (training of associate team members on execution of tasks)
  • Strong Analytical skills
  • Highly motivated and result oriented
  • Strong structural work methods, multitasking and time management skills
  • Self-driven independent work ethics that drives internal and external accountability
  • Solid problem solving and assertive consultative skills



Job specific:


  • Methodical troubleshooting, clear communications, and attention to detail are essential traits for achieving success in this role
  • Advanced Business Writing skills for customer deliverables
  • Solid presentation skills
  • Contribute to knowledge sharing within a community (e.g. team, practice, or project).
  • Re-uses existing Knowledge Management to accelerate solutions delivery.
  • Obtain and maintain vendor certifications.


  • 2+ years Backup experience
  • 3+ years administration experience
  • Virtual Tape Libraries experience for backup and recovery
  • Managed and supported Active Directory (Directory Services, DFS, DNS, GPO)
  • Awareness to ITIL framework & concepts
  • Industry certification focused on specialist Solution area (Future Workplace / Future Data Center / Business Network Sercurity) - Reference Technology Service Intranet Path by specialized areas
  • In-depth knowledge and hands-on experience in DNS, LDAP, TCP/IP and other network protocols
  • Scripting and programming experience/background in PowerShell
  • 18 to 36 months relevant experience
  • Demonstrated experience of effectively working across teams and / or teams/customers of BAS (Backup and Storage) services