SoftwareONE

Consultant - SAM

SG-Singapore
4 weeks ago(12/26/2017 1:53 AM)
ID
2017-2340
# of Openings
1

Overview

Running large SPM managed services engagements and once-off SPM projects of complex nature. Supporting and coordinating Associates activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities.

Responsibilities

- Small and mid-size project teams

- Project coordination & collaboration amongst the team

- Effectively levering, educating lower skilled personnel in large projects

- Ensure successful delivery of larger engagements with medium complexity based on best practices

- Right sizing & customization of non standardized services

- Demonstrate leadership for consulting services across Delivery Functions (Plan, Build, Run)

- Frequently produces content for the service community internally and externally (community, blogs, whitepapers, ...)

- Possess foundational working knowledge of general principles of IT Industry Standards (ITIL, Six Sigma)

- Ability to lead engagement with efficient use of resources

- Drive consultative selling activities within a customer environment

- Design and implementation of Software Asset Management solutions in customer’s environments

- Evaluation of SAM processes, procedures and ITIL, ITAM (IT Asset Management)

- Pre-sales: Consulting customers regarding best SAM service solution

- Executing SAM projects, rollout and transfer of a running system to large and complex customers

- Create documentation and reporting standards for SAM Engagements

- Analyze and advise large / complex customers on licensing contracts

- External technical and project coordination with customers and SAM tool providers

- Support service customization on project that requires non standard services

- Advise on global best practice, policies and procedures

- Business process analysis, create and implement business processes, optimize business processes

- Assist in the development of the SAM services and strategy

- Development functional service concepts

- Audit Support (Small engagements)

- Compliance (Medium Implementation and Run)

- Managed Services (Small & Medium Implement)

- Managed Services (Large Run)

- Small publisher advisory services (MAS)

- Customized services

Qualifications

Core:

- Advanced Project Management experience

- Advanced Consulting skills

- Customer business process analysis and understanding

- Advanced business writing skills for customer deliverables

 

Technical Skills:

- Technical skills required for an Associate and Snr Associate

- Good understanding of all SAM Tools in the market to be able to advise customers on bet fit (functionality and utilization)

- Full understanding of SWO project management tools, processes, governance and advanced reporting at a CIO level

- Demonstrate good understanding of process design and workflow modulation

 

Functional Skills:

- Exceptional understanding of Microsoft’s Software Platform such as Windows Servers, Windows Operation Systems, Database, Desktop/Server Management

- understanding of IT environments/infrastructure.

- Able to install and run SAM managed services solutions (Excluding tool deployment 'SNOW/Flexera ect")

 

Soft:

- Customer solution presentation for complex solution designs (Ability to articulate the business value on complex solutions)

- Identify and allocation of correct skill requirements and effectively work cross vertical

- Presales support (Articulating service value in the sales process) / Up and cross sell capability

- Interview skills

- Technology basic skills regarding system platforms (MS & Oracle), client & server and midrange environment

- Contribute to knowledge sharing within a community (e.g. team, practice, or project).

- Re-uses existing Knowledge Management to accelerate solutions delivery.

- Project Management 300 (PM 300)

- Consulting Engagement Methodology 300 (CEM 300)

- ITIL Foundation

- Six Sigma Green belt

- Pre-Sales Support 100 (PSS 100)

- Management & Leadership 100 (ML 100)

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