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Associate Consultant – Technology Services (Dynamics 365)

Associate Consultant – Technology Services (Dynamics 365)

ID 
2017-2204
# of Openings 
3
Job Locations 
IN-Gurgaon
IN-KA-Bangalore
IN-TN-Chennai
Posted Date 
8/28/2017

More information about this job

Overview

This role is a part of the Cloud support team as part of the Global service delivery centre in Gurgaon. Key responsibilities of the role are as under.

 

  • Provide Dynamics 365 Support to the SoftwareONE Organisation
  • Provide Dynamics 365 Administrative support for SoftwareONE Cloud Support customers
  • Responsible for working with business analysts within the Cloud Support customer IT department to create custom forms, fields, entities, and workflows

Responsibilities

  • Assisting in requirements gathering
  • Creating custom forms, entities, and workflows within Dynamics CRM/365
  • Creating custom reports for Dynamics 365
  • Moves / Adds / Changes for Dynamics 365 users as requested through Service Request
  • Dynamics 365 Backup and Restore operational tasks
  • Provide subject matter expertise on the Dynamics 365 platform and changes introduced from Microsoft
  • Experience creating SSRS reports
  • Experience with other technologies a plus (MS SharePoint, SSIS)

Qualifications

  • Any UG Degree
  • 2+ years of experience in MS Dynamics CRM
  • Any experience with Dynamics 365
  • 3+ years administration experience
  • 2+ years of experience in MS SQL Server