Associate Consultant – Technology Services (Dynamics 365)

IN-Gurgaon | IN-KA-Bangalore | IN-TN-Chennai
54 minutes ago
# of Openings


This role is a part of the Cloud support team as part of the Global service delivery centre in Gurgaon. Key responsibilities of the role are as under.


  • Provide Dynamics 365 Support to the SoftwareONE Organisation
  • Provide Dynamics 365 Administrative support for SoftwareONE Cloud Support customers
  • Responsible for working with business analysts within the Cloud Support customer IT department to create custom forms, fields, entities, and workflows


  • Assisting in requirements gathering
  • Creating custom forms, entities, and workflows within Dynamics CRM/365
  • Creating custom reports for Dynamics 365
  • Moves / Adds / Changes for Dynamics 365 users as requested through Service Request
  • Dynamics 365 Backup and Restore operational tasks
  • Provide subject matter expertise on the Dynamics 365 platform and changes introduced from Microsoft
  • Experience creating SSRS reports
  • Experience with other technologies a plus (MS SharePoint, SSIS)


  • Any UG Degree
  • 2+ years of experience in MS Dynamics CRM
  • Any experience with Dynamics 365
  • 3+ years administration experience
  • 2+ years of experience in MS SQL Server


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