Sales support specialist- S2P

Job Locations IN-Gurgaon | IN-KA-Bangalore
Posted Date 2 months ago(1/17/2018 1:50 AM)
# of Openings


The Sales support specialist in the Enterprise Sales Support Team assists SoftwareONE’s Local Procurement and Sales Teams/SPS in a customer facing role to support all subsidiaries globally or assist the sales team internally with the complete end to end process.


This includes the complete process cycle from customer data management, price requests, renewal management, order processing etc. In addition, customer specific requirements like handling of the client’s internal e-procurement platform, etc can be covered as well.


The Enterprise Sales Support team is one of the Fastest growing units in SoftwareONE’s Global Service Delivery Center and currently looking for motivated and experienced employees to take the next step in its development as operational backbone for SoftwareONE’s strategy and vision towards Software Portfolio Management



  • Responsible for supporting and fulfilling all procurement needs of the Customer.
  • Responsible for organizing quotes from publishers and suppliers.
  • Responsible for sharing quotes to customers.
  • Responsible for Renewal management.
  • Responsible for Order processing.
  • Responsible for establishing and maintaining relationships with Publisher and distributors.
  • Responsible for negotiations with publisher and distributors.
  • Research to find all relevant information required to complete tasks.
  • Communicates in a timely and effective manner via emails, daily reports and reminders
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Supports requests from customers, sales reps, SPS consultants, and other operations team members
  • Performs other duties as assigned by SoftwareONE management
  • Should be able to manage multiple tasks simultaneously, while completing work within allocated time frames as individual contributor in the process.
  • Committed to applying best practices in everyday work.
  • Collaborates with internal and external partners to meet procurement objectives.


  • Any graduate.
  • Excellent English written & verbal Skills.
  • 1-5 years’ experience in software industry.
  • Excellent communication, organization, multitasking, and time management skills.
  • Excellent Excel Skills.
  • Solid problem solving, consultative and research skills.
  • Ability to analyze information with attention to details.
  • Ability to work in a fast-paced team environment.
  • Ability to research multiple sources to find data.
  • General math skills, PC proficient, knowledge of MS Office, Adobe Acrobat, and ERP Systems
  • Reliable and desirable work ethic within a team environment
  • Proven ability to be hands on within a heavy workload environment
  • Must be a team player and able to work with and through others.
  • Ability to multi-task and be well organized.




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