SoftwareONE

  • Associate Consultant- Skype for Business

    Job Locations IN-Gurgaon | IN-TN-Chennai | IN-KA-Bangalore
    Posted Date 3 weeks ago(9/24/2018 3:36 AM)
    ID
    2017-1870
    # of Openings
    4
  • Overview

     

    Globally headquartered in Stans, Switzerland with a local presence in 80+ countries, our 3,000+ technology experts help our customers optimize all aspects of their software portfolio, leveraging our extensive technical and commercial expertise and strong knowledge of and relationships with all main publishers, such as Microsoft, Adobe, IBM, VMware, Oracle, Citrix, Symantec, McAfee, and many more.

     

    We have been growing by over 30% year on year for the last 10 years and our revenue is over 7bn USD in Sales.

     

    Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.  SoftwareONE leaders are energized, super agile and are laser focused on delivering world class Customer Satisfaction and results.

     

    Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.

     

    They are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.

     

    Hear it from our Leaders on how SoftwareONE has been transforming the industry.

     

     

    Responsibilities

    • As part of your technical experience and knowledge, you must be able to demonstrate in-depth knowledge in Microsoft skype for business/ lync 2013.
    • An above entry-level to mid-level knowledge and experience must be demonstrated in the following four areas: 
    • Microsoft Exchange
    • Microsoft Office 365
    • Microsoft Active Directory
    • Sonus or AudioCodes SBC/gateways.
    • Additional knowledge and experience is beneficial in the following spaces:
    • Audio Visual Integration Systems: Polycom, Cisco Video, LifeSize, Pexip.
    • PBX – primarily Cisco, Avaya, Mitel, Shoretel.
    • Network Connectivity – MPLS, SIP, T-1, PRI, Analog.
    • Contact Centers, IVR, Call Accounting, Call Recording.

     

     

    Qualifications

     

     

    • Graduate or a Post graduate in Engineering or computer applications.
    • 2-5 year’s work experience in a IT Service environment.
    • MCSE or MCITP in lync or skype for business.
    • Broad experience managing and supporting Microsoft based networks such as active directory, exchange, lync and sql..
    • 2nd level support experience in support of enterprise level environments
    • Experience working via a service desk and an understanding of ITIL processes.
    • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures.

     

     

     

     

     

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