The Software Solution Specialist (SSS) – Future Workplace (FWP)* is responsible for driving and co-owning Future Workplace solution sales, business development, and marketing activities within his/her assigned region. The role functions as a partnership with the primary account manager and as a result is not limited to traditional “overlay role” restrictions, the SSS is expected to take a consistently proactive approach to developing the technical solutions business in the region. The SSS is the technical lead in the region for pre-sales (both transactional and professional services) customer engagements and sales enablement for the respective region. The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services. The SSS will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers. The SSS will be required to maintain an advanced level of technical knowledge across a broad set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and/or global scale.
* FWP is the technology practice focused on the delivery of software centric digital workplace and mobility solutions. This includes a focus on technologies inclusive of Virtual Desktop Infrastructure (VDI), Desktop as a Service (DaaS), Enterprise Mobility Management (EMM), Mobile Device Management (MDM), Single Sign On (SSO), Identity Management, Business Productivity, Unified Communications (UC), IoT, and Application Delivery/Management, and End Point Security. While there will be no limitations on the publishers and vendors that can be included in these practice solutions, foundational partners such as, but not limited to, Microsoft, VMware, Citrix, and IBM (others include Mimecast, Okta, Mobile Iron, Good, etc.) will serve as foundational technologies within the stack. The practice will also include “emerging technology” solutions from newer publishers and vendors that are finding traction in the broader marketplace and/or serve a specific niche solution. FWP is one of three global technology practices that also include Future Datacenter, and Business Networking & Security.
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Knowledge, Skills and Abilities Required: